Grow with VividoShop – Vendor Marketing Support Program

Terms & Conditions

Version 1.0

Last Updated: 17.07.2026

1. Organizer

This campaign is organized by Vivido Hub DOO (Registered address: Vasil Dubrov No. 13, 1430 Kavadarci ), the company operating the online marketplace vividoshop.com.

The campaign is organized and communicated through vividoshop.com and its official communication channels.

2. Vendor Marketing Support Program Overview

The Grow with VividoShop – Vendor Marketing Support Program is an initiative created to support VividoShop vendors by providing selected businesses with professional marketing and creative support; and attract more customers to the VividoShop platform.

The purpose of the campaign is to:

  • better understand vendor needs and challenges;
  • collect feedback to improve VividoShop services;
  • identify vendors who are ready for additional marketing support;
  • showcase local brands and products within the VividoShop community.

After reviewing eligible survey submissions, Vivido Hub DOO will select up to five (5) vendors to receive a sponsored marketing campaign.

Selected vendors will receive promotional and creative support, which may include:

  • One creative marketing asset, depending on the suitability of the vendor’s products, brand, and campaign objectives. The final creative format will be determined by VividoShop after consultation with the selected vendor.
  • Paid advertising campaign setup and management;
  • Sponsored promotion through VividoShop marketing channels, including Facebook and Instagram;
  • Campaign management for approximately one (1) to two (2) weeks, depending on campaign objectives and available advertising budget.

Selected vendors will receive the final approved creative materials, which may be used for their own marketing purposes across their owned communication channels.

3. Timelines & Duration

Vendor Marketing Support Program Start: 21.07.2026*

Survey submission deadline : End of day - 27.07.2026. **

Announcement:
The vendors will be contacted by email or phone, at the latest, 3.08.2026.
The 5 marketing campaigns and beneficiaries will be shared with all participants before 20.09.2026

Live Campaign: All the paid campaigns will run between 20.09.2026 until 20.10.2026.***

*(with the launch of the survey)
**Only surveys submitted within the official deadline will be considered eligible.
***Vivido Hub DOO reserves the right to change the duration and budget split of each resulting campaign based on performance.

4. Eligibility Requirements

Participation is available only to active VividoShop vendors.

To be considered for the campaign, vendors must:

  • Have an active vendor/store page on vividoshop.com;
  • Have at least three (3) active listed products at the time of selection;
  • Complete and submit the official survey;
  • Provide accurate and complete information;
  • Submit only one application per vendor/store.

Vivido Hub DOO reserves the right to exclude submissions that are:

  • incomplete;
  • misleading;
  • fraudulent;
  • duplicated;
  • submitted outside the campaign period;
  • not compliant with these Terms & Conditions.

5. Vendor Selection Process

This campaign is a selection-based marketing support program and is not a lottery, raffle, prize draw, or game of chance.

After the submission deadline, Vivido Hub DOO will review all eligible applications and select up to five (5) vendors based on predefined evaluation criteria.

The selection criteria may include:

  • quality and completeness of survey responses;
  • vendor readiness for marketing activities;
  • quality and presentation of products;
  • product photography and brand presentation;
  • business story and growth potential;
  • ability and willingness to collaborate during campaign preparation;
  • suitability of products for promotional content creation;
  • diversity of product categories represented.

The final selection decision will be made by Vivido Hub DOO based on the above criteria.

Submitting a survey does not guarantee participation in the campaign.

6. Selected Vendor Notification

Selected vendors will be contacted through the email address or contact information associated with their VividoShop vendor account or survey submission.

Selected vendors must confirm their participation within the timeframe provided by Vivido Hub DOO.

If a selected vendor:

  • does not respond within the provided timeframe;
  • cannot participate in the campaign;
  • does not provide required information or materials;

Vivido Hub DOO reserves the right to select another eligible vendor.

7. Vendor Responsibilities

Selected vendors agree to:

  • provide accurate product and brand information;
  • provide necessary materials required for campaign preparation;
  • cooperate with the VividoShop team during the creative and advertising process;
  • ensure that products promoted during the campaign are available for purchase;
  • respond within reasonable timeframes during campaign preparation.

Failure to cooperate may result in cancellation of participation.

8. Use of Brand Materials

By participating in the campaign, vendors confirm that they own or have the necessary rights to all materials provided to VividoHub DOO, including:

  • product images;
  • logos;
  • brand names;
  • descriptions;
  • other promotional materials.

Vendors grant Vivido Hub DOO, implicitly VividoShop brand the permission to:

  • create promotional content using their products, brand name, logo, and submitted materials;
  • publish campaign-related content through VividoShop marketing channels;
  • promote selected vendors and their products;
  • announce selected vendors participating in the campaign;
  • use campaign for future marketing campaign and portfolio and promotional materials.

VividoShop may use campaign materials created during this initiative for promotional, educational, and portfolio purposes related to VividoShop and its services.

9. Ownership and Use of Created Content

Creative materials produced by Vivido Hub DOO as part of this campaign remain the intellectual property of Vivido Hub DOO.

Selected vendors receive permission to use the final approved campaign materials for promoting their own business through their owned marketing channels.

Any additional commercial use, modification, or resale of created materials requires prior written approval from Vivido Hub DOO.

10. No Guarantee of Results

The Campaign is intended to increase brand visibility and promotional exposure.

VividoHub does not guarantee:

  • Sales
  • Revenue
  • Website traffic
  • Customer acquisition
  • Return on advertising spend
  • Business growth

Marketing results depend on many factors outside the Organizer's control.

11. Privacy Notice

Vivido Hub DOO respects vendor privacy and processes personal and business information responsibly in accordance with applicable data protection laws in North Macedonia.

Information collected through the survey and vendor account may include:

  • business/brand name;
  • contact details;
  • social media profiles;
  • survey answers and feedback;
  • product and vendor page information;
  • marketing preferences;
  • business goals and challenges.

Collected information may be used for:

  • improving VividoShop services;
  • understanding vendor needs;
  • developing new features and support programs;
  • managing this campaign;
  • communicating with vendors regarding VividoShop opportunities and services.

Vendor information will not be sold or shared with unrelated third parties.

Participants may request:

  • access to their information;
  • correction of inaccurate information;
  • deletion of their information.

Requests can be submitted to:

📧 contact@vividoshop.com

12. Relationship Between Parties

Participation in this campaign does not create an employment relationship, agency relationship, partnership, or representation agreement between Vivido Hub DOO and participating vendors.

13. Changes or Cancellation

Vivido Hub DOO reserves the right to modify, postpone, suspend, or cancel the campaign due to operational, technical, legal, or unforeseen circumstances.

Any changes will be communicated through official VividoShop communication channels.

14. Acceptance of Terms

By submitting the survey and participating in the campaign, vendors confirm that they have read, understood, and accepted these Terms & Conditions.

Vivido Hub DOO
vividoshop.com

20.07.2026