Privacy Policy

Vividoshop respects your privacy and complies with applicable data protection laws.

1. What Information We Collect

We collect:

• Name, email, phone (for orders and accounts)
• Address (for deliveries)
• Order details
• Seller store information
• Website usage data (analytics, cookies)
• Payment status (COD only — no card data)

We do NOT store:

• Credit card details
• Bank account details

2. How We Use Your Information

We use your information to:

• Process orders
• Connect buyers and sellers
• Improve your shopping experience
• Provide customer support
• Keep your account secure

3. Sharing Information

We share data only when necessary:

• with sellers (to fulfill orders)
• with third-party apps (Shopify, Webkul)
• with delivery couriers (for shipping)

We never sell personal information.

4. Cookies

Vividoshop uses cookies to improve your browsing experience. You may disable cookies in your browser settings.
Cookies help with:

• Staying logged in
• Adding items to cart
• Remembering preferences
• Understanding which products customers love the most

You can clear or disable cookies anytime.

5. Data Protection

Your data is stored securely and never misused.

6. Your Rights

You may request:

• Deletion of your data
• Correction of incorrect information
• Unsubscribe from emails

Contact: contact@vividoshop.com