Cookie Policy

At Vividoshop, we use cookies to make your browsing and shopping experience smoother, faster, and more personalized.

This Cookie Policy explains what cookies are, how we use them, and how you can control them.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website.

They help the website remember your preferences, improve functionality, and provide a more personalized experience.

Cookies do not give us access to your personal files or private information.

2. Why We Use Cookies

Vividoshop uses cookies to:

2.1. Make the website work properly

  • Keep you logged in
  • Remember your shopping cart
  • Load pages faster

2.2. Improve your shopping experience

  • Save your language and region
  • Remember your preferences
  • Show you the right content

2.3. Understand how visitors use the site

  • Which products are viewed
  • Which categories are popular
  • How users navigate the platform

2.4. Support sellers

  • Help store pages load correctly
  • Improve marketplace performance

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are required for the website to function.
Without them, Vividoshop will not work correctly.
Used for:

  • Login and authentication
  • Secure checkout
  • Cart functionality
  • Page navigation

3.2 Performance & Analytics Cookies

These help us understand how visitors interact with the website so we can improve it.
Examples:

  • Shopify analytics
  • Google Analytics
  • Marketplace performance metrics

3.3 Functional Cookies

These remember your personal settings to make your experience more convenient.
Examples:

  • Saved language
  • Region/currency settings
  • Wishlist or recently viewed items

3.4 Advertising Cookies

We may use cookies to show you relevant ads or product suggestions.
Examples:

  • Facebook Pixel
  • TikTok Pixel
  • Google Ads Remarketing

4. Third-Party Cookies

Because Vividoshop is a multivendor marketplace, we may use cookies from trusted third-party services such as:

  • Shopify
  • Webkul Multivendor App
  • Google Analytics
  • Facebook/TikTok/Instagram Ads
  • Live chat services

These services may also place their own cookies for security, performance, or analytics purposes.

We do not control third-party cookies, but you can manage them through your browser settings.

5. How You Can Manage Cookies

You can choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Delete cookies anytime
  • Block cookies from your browser settings

To manage cookies, go to your browser settings:

  • Chrome → Settings → Privacy & Security → Cookies
  • Safari → Preferences → Privacy
  • Firefox → Options → Privacy & Security
  • Edge → Settings → Site Permissions → Cookies

Please note: If you disable essential cookies, some features of Vividoshop may not work properly.

6. Changes to This Policy

We may update this Cookie Policy occasionally to improve transparency or comply with new regulations.